Platform Error Messages
In this Article
A reference guide to common error codes and what they mean.
Error Reference
Error
Meaning
Fix
AUTH_TOKEN_EXPIRED
Social channel token has expired
Reconnect the channel in Settings → Social Channels
MEDIA_SIZE_EXCEEDED
File too large for the platform
Compress image/video and reattach
DUPLICATE_CONTENT
Platform rejected duplicate post
Edit the caption slightly and retry
RATE_LIMIT_REACHED
Platform rate limit hit
Someli will auto-retry; no action needed
ACCOUNT_RESTRICTED
Platform has restricted the account
Check the platform account directly
NETWORK_TIMEOUT
Connection to platform timed out
Someli retries automatically up to 3 times
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Contact our support team via the in-app chat or email [email protected]. We typically respond within a few minutes.
