Cancel or Pause Subscription

Pausing is available on selected plans. Go to Settings → Billing → Manage Plan → Pause Subscription. Choose a pause duration (1–3 months). During the pause, your workspace is preserved in read-only mode and no charges are made.

1. Go to Settings → Billing → Manage Plan → Cancel Subscription.
2. Select a cancellation reason (optional).
3. Confirm cancellation. Your subscription remains active until the end of the current billing period.

You will receive a confirmation email. After the period ends, your workspace moves to a free read-only tier.

Your workspace data is retained for 90 days after cancellation. You can download a full export via Settings → Data → Export at any time during this window. After 90 days, data is permanently deleted.

Contact our support team via the in-app chat or email [email protected]. We typically respond within a few minutes.